RECRUITMENT, SELECTION, AND TRAINING

SPRINGFIELD recruitment and selection process shall ensure that the officers and guards to be deployed at your AOR possessed honesty and maturity of judgment and meet the basic qualifications prescribed by the client.

SPRINGFIELD shall recruit the guard requirements of your business establishment from exmilitary Officers and enlisted men who were honorably discharged, as well as retirees from the service and experienced security guards. SPRINGFIELD will also consider applicants from legitimate security training centers from referrals.

SPRINGFIELD guard recruitment process shall consists of: *Pre-screening of applicants *Testing ( Security aptitude test / IQ test / Neuro-psychiatric test / Drug test for Shabu and Marijuana

PERSONNEL TRAINING PROGRAM

LEVEL 1

Applicants must satisfactorily pass testing in all of the following subjects:

Reliability Survey
Background Investigation
Awareness Program

Drug Screening
Pre-Assignment Training
Site-Specific Training

LEVEL 2

Completion of the following procedures:

Orientation
Patrol Procedures
Career Preparation
Public Relations
Report Writing
Criminal Law

Client and Management Relations
General Duties of Security Officers
Effectiveness of Private Security
D.P.S. Rules and Regulations
Client Rule Enforcement
Relations with Law Enforcement

LEVEL 3

Completion of the following procedures:

Laws of Arrest
Sabotage and Espionage
Narcotics Detection
Crowd Control
Search and Seizure
Bomb Threats and Arson
Escorts

Burglary and Trespass
Crime Scene Evidence
Traffic Control
Endangerment and Assault
Robbery and Theft
Criminal Damage and Littering

LEVEL 4

Professional security officer status upon completion of the following items:

Radio Communication
Electronics in Security
C.P.R.
Fire Prevention and Suppression
Firearms – Legal Use,Techniques, Safety, and Care

Firearms – Qualification of the Range
Stress
Juvenile Protection
Baton

TRAINING AND PERSONNEL UPGRADE

All guards to be assigned at your area shall undergo a special program in order to upgrade their skills, improve discipline and develop a high sense of responsibility. The training program shall consist of not less than 65 hours lecture and 25 hours practical exercises, which will also include high technology security seminar.

Specialized training courses on unarmed defense tactics, weapons, and marksmanship training, civil disturbance and crowd control, first aid and evacuation techniques, fire prevention and control among others shall be scheduled.

In addition, personally development training seminars intended to; Upgrade skills in oral and written communication, public relation and leadership. Develop proper work habits and attitudes, good health and proper grooming; and Provide transactional analysis of handling complaint, providing information, answering queries and guest / client interaction.

STANDARD OPERATIONS

DEPLOYMENT

The guard shall be deployed and distributed according to SPRINGFIELD SAI security plan with the approval from the Client. The guards shall be in prescribed uniform and shall be equipped with Security requirements.

INSPECTION

SPRINGFIELD SAI shall conduct regular ocular inspection in your AOR and likewise monitor security operations by means of radio and telephone. To instill discipline among the ranks; there shall be guard mounting every guard shift. Drill exercises shall be conducted during rank formations which shall be held once a week.

DISCIPLINARY PROCEDURE

The following procedure shall be observed in the discipline of erring security personnel.

If the rules and regulations of the Agency / Client is violated by a guard, the Detachment Commander / Investigator shall prepare a written report and submit the same to SPRINGFIELD SAI Headquarters within 24 hours from the commission of the offense. The guard shall then be directed by the SPRINGFIELD to submit a written explanation on the reported violation/offense within 72 hours Upon receipt of the guard explanation, SPRINGFIELD SAI shall cause an investigation.Based on finding/results of the investigation, appropriate, disciplinary action as prescribed in the SPRINGFIELD SAI regulation handbook shall be imposed on the erring guard.

INVESTIGATION

SPRINGFIELD shall have at least one (1) security officer per shift who is trained in conducting investigations. He shall respond to incidents at said area and immediately gathered factual information at the scene of the incident. Upon request of SSAINC the clients will also provide a professional investigator to examine, study, search and track gather factual information to establish events that took place at said area related to security and safety.